Privacy Policy

Privacy Policy for https://new-auto-body-panels.collision-talk.com

Introduction

Welcome to https://new-auto-body-panels.collision-talk.com (hereafter referred to as “New Auto Body Panels,” “we,” or “the Company”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, storage, access, and handling of personal information in accordance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), California
  • Colorado’s Privacy Act (CPA)
  • Utah’s Consumer Sales and Service Act (UCPA)
  • Connecticut’s ConnectiCT Data Privacy Act (CDTPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

  1. Our official website at https://new-auto-body-panels.collision-talk.com
  2. Any mobile applications or services associated with our brand
  3. Interactions on social media platforms linked to our website
  4. All communications initiated by us, whether via email, phone, or text message

Please note that this policy does not extend to third-party websites, apps, products, or services accessed through links on our platform. These entities have their own privacy policies governing data collection and usage.

Processing Activities

This Privacy Policy guides our practices when users:

  1. Utilize our applications and services as authorized users.
  2. Visit our websites associated with this Privacy Statement.
  3. Engage with us through newsletters, emails, phone calls, or text messages/SMS communications.

Personal Data Collection

We collect a range of personal information to enhance your experience and provide our services effectively. The types of data we gather include:

  1. Account Information: Details required to set up and maintain your user account with us.
  2. Payment Information: Data associated with payment methods used for purchases or transactions on our platform.
  3. Financial Information: Records of financial transactions, including purchase history and billing details.
  4. Purchase Information: Data related to products or services acquired through our website or applications.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device types, and advertising IDs.
  6. Location Data: Information about your physical location when you interact with our geolocated services.
  7. Feedback: Personal insights, reviews, and comments provided by users to improve our offerings.
  8. Social Media Information: Data from social media platforms when users choose to connect their accounts for seamless access.
  9. Product Information: Details about the products you view, search for, or purchase on our website.

We collect this data through various methods:

  • User input forms and profiles
  • Automated technologies (e.g., cookies, web beacons)
  • Third-party service providers who assist us in data collection (with their respective privacy policies governing their practices)

Cookies

We employ cookies to enhance your experience and understand user behavior on our website:

  1. Strictly Necessary Cookies: These ensure basic functions like login, session management, and secure transactions.
  2. Preference Cookies: Tailored settings and preferences are stored for personalized experiences.
  3. Analytics Cookies: Used by analytics tools to track site usage, gather statistical data, and improve our services.

Users have the option to control non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data for as long as necessary for the purposes collected, which may include:

  • Completing transactions and providing post-purchase support
  • Maintaining user accounts and profiles
  • Personalizing content and recommendations
  • Complying with legal obligations and regulatory requirements

Once the purpose is fulfilled or when no longer required by law, we delete or anonymize the data to protect your privacy.

Security Measures

We have implemented robust security measures to safeguard personal data:

  • Encryption of communication channels to ensure secure data transfer.
  • Engagement of reputable third-party processing partners who adhere to strict security protocols.
  • Regular security audits and updates to protect against potential vulnerabilities.

Children’s Privacy

We do not intentionally collect or seek to obtain personal information from children under the age of 18. If you believe we have collected such data by mistake, please contact us immediately, and we will take prompt action to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  • Access and rectification
  • Data erasure or removal
  • Restriction or objection to processing
  • Data portability
  • Right not to be subject to automated decision-making (including profiling)
  • The right to lodge appeals/complaints with a supervisory authority

To exercise these rights, please contact our privacy team via the channels provided below. We will respond within the timeframes prescribed by applicable law.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, and we encourage users to review it periodically.

Contact Information

For any inquiries related to privacy, data requests, unsubscribe requests, or if you have questions about this policy, please contact us: